Position Overview:

We are seeking a versatile and highly motivated Software Field Applications Engineer (FAE) to provide first-level support for our customers across the full software stack, from the applications layer down to embedded firmware for our Lidar and Photonic Products. This individual will be passionate about learning and becoming an expert on our existing products, while also contributing to sustaining them. The ideal candidate will possess excellent communication and technical writing skills and be eager to create application-specific demonstrations to showcase the uniqueness of our solutions.

Key Responsibilities:

• Develop deep expertise in existing products to provide effective support and debug capability for the customers.
• Hands-on experience with lidar sensors to create application-specific demonstrations.
• Develop demos and prototypes to highlight the unique features and advantages of our solutions.
• Present technical demonstrations and communicate effectively to customers, showcasing product capabilities and use cases.
• Collaborate with cross-functional teams, including hardware and software engineering, to ensure comprehensive support.
• Continuously learn and stay updated on our lidar technology, software stack, and product features.

Qualifications:

• Bachelor’s Degree in Computer Science, Electrical Engineering, or related field.
• 4+ years of experience in a technical support or field applications engineering role.
• Strong technical background with experience in software development, embedded systems, and firmware.
• Excellent problem-solving skills and a passion for continuous learning.
• Exceptional communication and technical writing skills.
• Hands-on experience with lidar technology or sensors is highly desirable.
• Ability to create and present technical demonstrations and prototypes.
• Proficiency with programming languages (e.g., C, C++, Python) and software tools.